LAPTOP-Fix.co.uk - Price List

This Price List Is Effective From 14-Feb-2011
You may download a copy of this price list by clicking HERE ('Adobe Reader' required which you can download by clicking HERE).

Type Of Service:

Brief Description Of Service

Cost:

Please Read
T&C Numbers:

HARD DRIVE -
DATA TRANSFER:

We will transfer the data from your existing hard drive to a new hard drive SUPPLIED BY YOU. Please read the 'Important Information' section on the 'Hard Drive Data Transfer' page.

£15.00 (Install Fee)
£35.00 (Data Transfer Fee)
========================
£50.00 (Final Total)

1 (inc 1a, 1b & 1c)
2 (inc 2a)
4 (inc 4a)
5 (inc 5a)
6 (inc 6a)

HARD DRIVE -
INSTALLATION:

We will install a new hard drive SUPPLIED BY YOU. We will not set up any software on the drive. We WILL designate the drive as your primary or secondary hard drive as chosen by you.

£15.00 (Install Fee)
========================
£15.00 (Final Total)

1 (inc 1a, 1b & 1c)
2 (inc 2a)
4 (inc 4a)

LCD FAULTS:

Depending on the nature of the fault, we may have to install a new screen or inverter. New screens range from £80.00 to £200.00 and new inverters from around £10.00 to £60.00

£20.00 CASH DEPOSIT MUST BE PAID ON THIS SERVICE.

£50.00 (Install Fee)
£xx.xx (Cost of parts supplied)
========================
£SUBMIT AN ESTIMATE REQUEST

(Note! - The 'Techguys' (Dixons / Currys / PC World) would charge you a total of £229.00 for either of these services - We aim to charge around £60.00 to £185.00)

1 (inc 1a, 1b & 1c)
2 (inc 2a & 2b)
3 (inc 3a)
4 (inc 4a & 4b)
5 (inc 5a)
6 (inc 6a)

MEMORY INSTALLATION:

We will install memory that has been SUPPLIED BY YOU.

£15.00 (Install Fee)
========================
£15.00 (Final Total)

1 (inc 1a, 1b & 1c)
2 (inc 2a)
4 (inc 4a)
5 (inc 5a)
6 (inc 6a)

MEMORY INSTALLATION:

We will install memory that has been SUPPLIED BY US.

£20.00 CASH DEPOSIT MUST BE PAID ON THIS SERVICE.

£15.00 (Install Fee)
£xx.xx (Cost of parts supplied)
========================
£SUBMIT AN ESTIMATE REQUEST

1 (inc 1a, 1b & 1c)
2 (inc 2b)
3 (inc 3a)
4 (inc 4b)
5 (inc 5a)
6 (inc 6a)

ALL OTHER INSTALL OR UPGRADE SERVICES:

Please submit a request via the 'Request An Estimate' screen on the website for a FREE NO-OBLIGATION estimate.

£xx.xx (Install Fee)
£xx.xx (Cost of parts supplied)
========================
£SUBMIT AN ESTIMATE REQUEST

1 (inc 1a, 1b & 1c)
2 (inc 2a & 2b)
3 (inc 3a)
4 (inc 4a & 4b)
5 (inc 5a)
6 (inc 6a)

If you are supplying the parts to be fitted on your computer (Hard Drive or Memory) of if you want to take advantage of the 'Hard Drive Data Transfer' service, please telephone us on 01322 515773 to arrange for an appointment for the work to be carried out on your computer.

Please remember that if you are requesting the 'Hard Drive Data Transfer' service we will require your computer to be with us by no later than 10:00am on the day the work is scheduled to be carried out. We will also require your Windows 'Recovery Disks' (as described on the 'Hard Drive Data Transfer' page of the website).

For all other installation work (i.e. where it is not possible to calculate the final price using the list above) please submit a request via the 'Request An Estimate' screen on the website.

For ALL work carried out on LAPTOP COMPUTERS we will require your computers power adaptor.

For ALL work carried out on DESKTOP COMPUTERS we will require your power cable and keyboard (we do not require your monitor).

Please read the Terms & Conditions below before authorising us to carry out any work.

TERMS & CONDITIONS
Please ensure that you read through the terms and conditions before authorising us to carry out any work on your computer.

1. PAYMENT - All work must be paid for in FULL when you collect your repaired / upgraded computer.

	1a.	The only payment methods that we accept are CASH or PAYPAL (for credit / debit card payments). Please be aware that if you choose the PayPal option, the only payment cards that can be accepted are: Visa, Mastercard, American Express, Maestro, Switch, Solo, Visa Delta or Electron. If you have any doubts as to whether your card will be accepted for payment you must check with us at the time you drop off your computer for repair / upgrade.
	1b.	If your payment card is declined or is not one of the card types listed above you will need to obtain CASH to pay off your outstanding bill in full before your repaired / upgraded computer will be returned to you.
	1c.	We DO NOT accept cheques for payment under any circumstances.

2. ESTIMATES - All estimates fall into one of two categories:

	2a.	Parts supplied by you: The repair / upgrade 'estimation' price will be the full and final amount to be paid.
	2b.	Parts supplied by us: If you have requested an estimate for us to supply the parts to be fitted inside your computer, the initial price that you will receive from us will be an 'ESTIMATE' only. Once we have received your computer and confirmed the correct part numbers to be ordered we will then be in a position to provide a full and final amount to be paid. To save time on the repair of your computer we will give you the option when you drop off your computer of adding a 'buffer' amount to the estimate. This means that if we provide you with an estimate of £150.00 for the repair and you choose to set a buffer of £25.00, you are then authorising us to carry out work to a maximum value of £175.00 without the need to obtain further authorisation from you. Similarly, if we provide you with an estimate of £150.00 for repairs and you choose NOT to set a buffer amount, if the final cost of the bill were to be more than £150.00, we would then be required to obtain further authorisation from you before ordering any spare parts. Please note, if you do choose to set a buffer amount, this does not necessarily mean that the final cost of the work will be the 'Estimated Price' + 'Buffer Amount', the buffer is there purely to provide us with a small amount of flexibility on the total cost of the bill to allow us to order the parts needed so we can return your computer back to you in the shortest possible time.

3. PARTS SUPPLIED BY US.

3a.

If you require us to obtain the necessary parts to be installed in your computer, we will require you to pay a £20.00 CASH DEPOSIT at the time your computer is dropped off for repair / upgrade. The £20.00 CASH DEPOSIT will then either be deducted from your final bill or returned to you in full if you should choose not to proceed with the repair / upgrade of your computer. Please note, once any parts have been ordered for your computer, the £20.00 deposit will then become non-refundable. Please ensure that you are happy with the estimate before authorising us to carry out any work.

4. WARRANTY - Please note, the warranty of work carried out will fall into one of 2 categories:

	4a.	Parts supplied by you: We will not be held liable in anyway whatsoever in the event of a problem occurring with any parts that have been installed that were supplied by you. It will be up to you to pursue any forms of redress / reimbursement with the supplier that you originally obtained the parts from. Also please note, we cannot be held responsible for problems arising from incompatible parts that were supplied by you.
	4b.	Parts supplied by us: The warranty of any parts supplied and fitted by us will be in the form of the warranty provided by our chosen supplier. This could mean that if you have requested us to install 2 different items in your computer, and both parts came from two different suppliers, one part may have a different warranty period to the other. For some items installed by us we may offer you the option of purchasing an extended warranty that will cover the installed parts for a period of up to 12 months. We will advise you if this option applies to your parts.

5. SECURITY OF DATA ON YOUR COMPUTER.

5a.

We recommend that if you have any 'sensitive or confidential' data on your computer such as (but not limited to) bank account details, pin numbers or credit card numbers that you remove these before authorising us to carry out any work on your equipment. We also recommend that you carry out a full backup of any data on your computer.

6. ADMINISTRATOR PASSWORD.

6a.

We may (depending on the nature of the work due to be carried out) require you to provide us with the User ID / Password of the computer 'Administrator' account. For certain types of work being carried out (e.g. Hard Drive Data Transfer) it may be necessary to change the system settings on your computer. We will make a note of the original settings and endeavour to change these back once the repair / upgrade has been completed, but on occasion it will not be possible for the necessary changes to be carried out until the computer is back on it's original network. If you request it, we will provide you with a copy of your original configuration settings to assist you with this task.